1. Introduction

These Terms and Conditions (“T&Cs”) govern your access to and use of the services provided by Verba Studio (“Company”, “we”, “us”, or “our”). By engaging our services, you agree to comply with and be bound by the following terms. If you do not agree with these T&Cs, you should not engage our services.

2. Services

Verba Studio offers various services, including but not limited to copywriting, marketing consultancy, SEO analysis, and strategy development. The exact scope of work for each project will be outlined in the project proposal or agreement and is subject to these terms.

3. Project Scope

The specific deliverables and timelines for each project will be agreed upon in advance between Verba Studio and the client. Any additional work beyond the agreed scope (e.g., extra revisions, new deliverables) will be charged at our hourly rate, unless otherwise agreed upon in writing.

4. Pricing & Payment Terms

• Project Fees: All project fees will be outlined in the project proposal or contract. Verba Studio reserves the right to adjust pricing for additional services beyond the original scope of work.

• Payment Schedule: A deposit of 50% is required upfront to commence the project. The remaining 50% is due upon completion of the project and delivery of final deliverables. If the project is ongoing, invoicing will be on a monthly basis unless otherwise agreed upon.

• Late Payments: Payments not received within 14 days of the due date will incur interest at a rate of 1.5% per month until the balance is paid in full. Verba Studio reserves the right to halt work on any project if payments are delayed.

• Currency: All payments must be made in GBP (£) unless otherwise specified.

5. Intellectual Property

• Client Materials: The client warrants that any materials provided (e.g., logos, images, documents) are owned or licensed by the client and that Verba Studio has the right to use them in the provision of services.

• Work Product: All final deliverables (including copy, designs, and strategies) provided by Verba Studio remain the intellectual property of the client upon receipt of full payment. Until full payment is received, Verba Studio retains ownership of all materials and reserves the right to withhold them.
  Usage Rights: Verba Studio reserves the right to use any completed project for promotional or portfolio purposes unless otherwise agreed upon in writing by the client.

6. Revisions & Amendments

• Revision Policy: The project scope will detail the number of revisions included. Additional revisions outside the agreed scope will be charged at our hourly rate.

• Scope Changes: Any changes to the original scope of work, including but not limited to additional content, new platforms, or revised strategies, will require a new agreement and will be billed separately.

7. Confidentiality

Verba Studio agrees to keep all information and materials shared by the client confidential, except where disclosure is required by law or with the client’s prior written consent. This obligation will survive the termination of the agreement.

8. Cancellations & Refunds

• Cancellation by Client: If the client wishes to cancel the project before completion, Verba Studio must be notified in writing. The client will be responsible for payment for all work completed up to the point of cancellation, plus any non-refundable expenses incurred by Verba Studio.

• Cancellation by Verba Studio: Verba Studio reserves the right to terminate any project if the client fails to meet their obligations (e.g., non-payment, failure to provide necessary materials). In such cases, no refunds will be provided for any services rendered.

9. Deadlines & Delays

• Client Responsibilities: The client agrees to provide all necessary materials, feedback, and approvals in a timely manner to ensure the project progresses on schedule. Any delays in providing these materials may result in extended deadlines.

• Force Majeure: Verba Studio will not be held liable for any delays caused by factors beyond our control, including but not limited to natural disasters, illness, or technical failures.

10. Limitation of Liability

Verba Studio will make every effort to provide services that meet the client’s expectations, but we cannot guarantee specific results (e.g., SEO rankings, sales increases). Verba Studio’s total liability for any claim arising from the services provided shall not exceed the total amount paid by the client for the specific project.

11. Indemnity

The client agrees to indemnify and hold Verba Studio harmless from any and all claims, liabilities, damages, costs, and expenses arising out of or related to the services provided, except where such claims result from Verba Studio’s gross negligence or wilful misconduct.

12. Governing Law

These T&Cs are governed by and construed in accordance with the laws of England and Wales. Any disputes arising under or in connection with these terms will be subject to the exclusive jurisdiction of the courts of England and Wales.

13. Amendments

Verba Studio reserves the right to modify these T&Cs at any time, with changes effective upon being posted on the website. It is the client’s responsibility to review the T&Cs regularly. Continued engagement with our services constitutes acceptance of any updated terms.

14. Preliminary Work & Project Proposals

Any preliminary work, project proposals, outlines, or strategic ideas shared with the client as part of an initial consultation or scoping phase remain the intellectual property of Verba Studio until a formal agreement is signed and payment is made. If the client decides not to proceed with the project, they are prohibited from using or implementing any concepts, strategies, or ideas provided by Verba Studio during the preliminary discussions without prior written consent and appropriate compensation.